Shipping Policy

FishingPOV headsets ship directly from our manufacturing partner's warehouse overseas to your door. This policy explains how and when your order arrives.

1. Where We Ship

We currently ship to addresses in the 50 US states and Washington D.C. International shipping is not yet available.

2. Processing Time

Allow up to 3 business days for us to process your order before it ships.

3. Estimated Delivery

After your order ships, delivery to a US address usually takes an estimated 9-15 days. These are estimates, not guarantees; carrier and customs delays can add time, especially in December.

Holiday orders: to receive your order by December 24, order by December 4.

4. Shipping Costs & Sales Tax

Shipping is free on every order to a US address. Sales tax is calculated at checkout based on your shipping address.

5. Tracking

You will receive a tracking number by email once your order ships. You can also check any order from our order lookup page using your order number and email.

6. Shipping Protection (optional)

At checkout you can add Shipping Protection for a one-time charge per order. If your protected order is lost in transit or arrives damaged, we reship it at no cost. It is off by default and never added automatically.

7. Lost or Stolen Packages

If tracking shows your package as delivered but you cannot locate it, please:

• Check with neighbors, building staff, and other household members.
• Look around entrances, mailboxes, and porches.
• Wait 24 hours. Carriers sometimes mark packages delivered early.

If the package still cannot be found, email support@fishingpov.shop within 14 days of the carrier's "delivered" scan. We will open a carrier investigation and, where appropriate, reship or refund.

8. Damaged in Transit

If your headset arrives damaged, photograph the outer box and the product within 72 hours of delivery and email support@fishingpov.shop.

9. Incorrect Address

Please double-check your shipping address at checkout. We are not responsible for orders shipped to an address entered incorrectly.

10. Order Changes & Cancellations

To change or cancel an order, email support@fishingpov.shop within 12 hours of placing it. Once an order has shipped it cannot be canceled, but you may return it under our Returns & Refunds Policy.

11. Batteries

The headset contains a small lithium-ion battery and ships by ground and air carriers that accept packed-in batteries.

12. Contact

Questions about an order? Email support@fishingpov.shop.